Customer Service - Dutch Speaker | Lisbon, Portugal

A Dutch-speaking Customer Service is needed for a team based in Lisbon, Portugal.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Keep internal systems and case notes accurate and current

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.