Customer Support Representative - Dutch Speaker | Sofia, Bulgaria

We're helping an employer in Sofia, Bulgaria find their next Customer Support Representative.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Keep internal systems and case notes accurate and current

What we're looking for:

• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Fluent Dutch, written and spoken

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Apply below and our recruitment team will follow up with next steps.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.