Customer Support Representative - Czech Speaker | Athens, Greece

An employer in Athens is hiring for a Customer Support Representative role and building out their Czech team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Fluent Czech, written and spoken
• Reasonably tech-comfortable - happy learning new internal systems
• Comfortable communicating in Czech at a professional level
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

If you've read this far and you're curious, that's usually a good sign - apply.