CS (advanced) - Dutch Speaker | Lisbon, Portugal

Fluent in Dutch? A team in Lisbon is looking for their next CS (advanced).

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Interested? Apply and we'll be in touch.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.