Customer Service - French Speaker | Braga, Portugal

A French-speaking Customer Service is needed for a team based in Braga, Portugal.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Follow up on open cases rather than letting them sit
• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

If you've read this far and you're curious, that's usually a good sign - apply.