CS (GPAC) - Dutch Speaker | Porto, Portugal

An international employer based in Porto, Portugal is hiring a CS (GPAC) to join their Dutch-speaking team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

We review applications on a rolling basis, so it's worth applying sooner rather than later.