Player Support Specialist - German Speaker | Sofia, Bulgaria

New opening: Player Support Specialist, Sofia, Bulgaria. German speakers encouraged to apply.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Fluent German, written and spoken
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Get in touch by applying - we're moving on this one at a steady pace.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.