Customer Service - German Speaker | Lisbon, Portugal

Fluent in German? A team in Lisbon is looking for their next Customer Service.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Solid working English alongside your German
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.