Customer Service Representative - German Speaker (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

This position suits someone who wants stable, well-organised work in Athens helping German-speaking customers. Start date: 23 November 2026.

You will learn the product quickly, and your knowledge will grow with every case you handle. Some days bring quick, simple requests, and others need careful investigation and patient follow-up.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Pass recurring issues to your team leader so they can be fixed at source
• Keep case records accurate and up to date
• Resolve everyday issues without unnecessary transfers

Requirements:

• Fluent German
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Ability to stay organised when handling several cases at once
• Attention to detail and accurate record keeping
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.