Customer Support Representative - French Speaker | Lisbon, Portugal

This Customer Support Representative opening in Lisbon, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Comfortable communicating in French at a professional level
• Fluent French, written and spoken
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Interested? Apply and we'll be in touch.