German-Speaking Account Manager – Customer Success & Optimization – Barcelona

German-Speaking Account Manager – Customer Success & Optimization – Barcelona, Spain

Location: Barcelona, Spain
Start Date: 16 March 2026
Work Model: On-site/Hybrid in Barcelona

Job Overview

We are looking for a proactive German-speaking Account Manager to drive customer success and optimization efforts for German-speaking clients in Barcelona. This role focuses on building strong client relationships, enhancing account performance, and supporting portfolio growth through consultative engagement and strategic optimization.

Key Responsibilities

• Provide ongoing support and relationship management for a portfolio of clients

• Proactively address client questions and needs to improve satisfaction and retention

• Deliver tailored recommendations to optimize account performance and engagement

• Manage and track account activities using CRM and customer success tools

• Meet outreach and client engagement KPIs consistently

• Collaborate with cross-functional teams to improve processes and service delivery

• Capture and communicate client feedback to inform internal improvements

Requirements

• German proficiency at C2 level (spoken and written)

• Proficient English communication skills

• 1–2 years of experience in Account Management, Customer Success, Sales, or related roles

• Strong relationship-building and communication skills

• Ability to manage multiple client accounts and priorities

• Results-oriented with a consultative approach to client engagement

• Experience with CRM systems (e.g., Salesforce) is an advantage

Whats Offered

• Full-time role based in Barcelona

• Competitive salary with performance incentives

• Structured onboarding and ongoing development opportunities

• Dynamic, international work environment

• Clear paths for growth and career advancement

Apply Now

Apply today for this exciting opportunity in Barcelona.

Send your CV and a brief introduction about yourself to zineb.juedi@cbtalents.org or apply through the provided link.