German-Speaking Customer Service & Support Opportunities - Lisbon, Portugal

Start Dates: Multiple November & December 2025
Contract Type: Full-Time, Permanent (varies by project)
Work Model: On-Site

About the Opportunities

We are currently hiring German-speaking professionals to join several international customer experience teams based in Lisbon, Portugal.
These openings cover a range of sectors including E-Commerce, Digital Marketing, Social Media, Travel, and Fraud Prevention.

If youre looking for a fresh professional challenge abroad, want to work in a sunny European capital, and enjoy helping customers, this is your chance to start an international career with full relocation support.

Main Responsibilities

• Provide excellent customer support in German via phone, chat, and email
• Handle customer inquiries related to products, orders, or account issues
• Detect and resolve problems effectively while maintaining quality standards
• Collaborate with international teams to enhance the customer experience
• Ensure compliance with internal and client procedures

Your Profile

• Fluent in German (C1/C2) and good English (B2)
• Previous experience in customer service, sales, or technical support preferred
• Strong communication and problem-solving skills
• Flexible and comfortable working in a multicultural team environment
• EU citizenship or valid residence in Portugal

Whats Offered

• Base Salary: from 1,000 to 1,500 × 14 months (depending on project)
• Performance and Complexity Bonuses
• Meal Allowance
• Transport Allowance
• Health Insurance
• Paid training and continuous development opportunities
• Multicultural, inclusive, and international work environment

Relocation Package (for candidates moving to Lisbon)

• Paid flight to Lisbon 
• Temporary hotel accommodation
• Shared apartment option at 280/month (all utilities included, deducted from payslip)
• Relocation assistance from a dedicated support team