Customer Service - French Speaker | Braga, Portugal

An employer in Braga is hiring for a Customer Service role and building out their French team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

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We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.