CS (advanced) - Dutch Speaker | Lisbon, Portugal

An international employer based in Lisbon, Portugal is hiring a CS (advanced) to join their Dutch-speaking team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality
• Flag recurring issues so they can be addressed at the source
• Keep internal systems and case notes accurate and current

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.