Customer Support Representative - French Speaker | Lisbon, Portugal

An international employer based in Lisbon, Portugal is hiring a Customer Support Representative to join their French-speaking team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated
• Follow up on open cases rather than letting them sit
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Comfortable communicating in French at a professional level
• Some prior customer-facing experience is a plus, though not essential
• Fluent French, written and spoken
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Get in touch by applying - we're moving on this one at a steady pace.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.