Customer Support Representative - Hebrew Speaker | Lisbon, Portugal

We're recruiting a Customer Support Representative for a growing team in Lisbon, Portugal.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Sound like you? Send your application through and we'll take it from there.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.