Customer Service - French Speaker | Braga, Portugal

We're recruiting a Customer Service for a growing team in Braga, Portugal.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Solid working English alongside your French
• Comfortable communicating in French at a professional level
• Fluent French, written and spoken
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.