Success Manager - Dutch Speaker | Lisbon, Portugal

An employer in Lisbon is hiring for a Success Manager role and building out their Dutch team.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Recognize when something needs escalating versus resolving directly
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Fluent Dutch, written and spoken
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.