Customer Support Representative French Speaker (Remote in Greece)

🇬🇧 Customer Support Representative – French Speaker (Remote in Greece)

Location: Remote (based in Greece)
Contract Type: Full-time
Languages: French (fluent) + English (intermediate or better)

About the Role:
We are looking for French-speaking Customer Support Representatives to join an international company providing exceptional service to clients across Europe.
In this position, you will assist customers via phone, chat, or email — helping them solve issues, answering their questions, and ensuring a positive customer experience.

Key Responsibilities:

• Provide support through multiple channels (phone, chat, email).

• Identify customer needs and offer clear, accurate solutions.

• Manage complaints with empathy and professionalism.

• Stay informed about company products, services, and policies.

• Collaborate with internal teams to ensure customer satisfaction.

Requirements:

• Fluent in French (spoken and written).

• Good level of English (for internal communication and training).

• Excellent communication and problem-solving skills.

• Customer-focused with a positive attitude.

• Ability to work in rotational shifts (including weekends and holidays).

• Based in Greece or open to relocating.

What We Offer:

• Competitive salary package with monthly performance bonus.

• Relocation support, including flight ticket and hotel accommodation for two weeks.

• Remote work from anywhere in Greece.

• Continuous training and opportunities for professional growth.

• Start dates available between November and February.

If you are passionate about helping others and want to join a multicultural and dynamic team, apply now!