Customer Support Agent - Norwegian Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are recruiting Norwegian speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 23 October 2026.

The team measures success by how well customers feel looked after, not only by how fast a case closes. Your work will be reviewed with feedback sessions, so you can keep improving steadily.

Your Responsibilities:

• Suggest improvements that reduce repeat contacts
• Meet the quality and response standards the team sets
• Stay calm and courteous with frustrated customers
• Use internal knowledge articles to check answers before you respond

Requirements:

• Fluent Norwegian
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Previous customer-facing experience is an advantage, though not required
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.