Customer Service Advisor - German Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Join a German-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 14 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Clear notes and a steady pace help the whole team deliver consistent answers.

Your Responsibilities:

• Explain step-by-step solutions in clear, simple language
• Meet the quality and response standards the team sets
• Support new colleagues by sharing practical tips from your cases
• Follow up on open cases so that customers are not left waiting

Requirements:

• Fluent German
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Clear, professional written and spoken communication
• Willingness to work the shift pattern set for the team
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.