Customer Care Agent - Danish Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Join a Danish-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 2 November 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. You will be the first person customers reach when something needs sorting out.

Your Responsibilities:

• Confirm each resolution with the customer before closing a case
• Support new colleagues by sharing practical tips from your cases
• Handle billing and account questions with care and accuracy
• Follow up on open cases so that customers are not left waiting

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Willingness to work the shift pattern set for the team
• Comfortable learning new internal systems quickly
• Attention to detail and accurate record keeping
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.