Customer Advisor – German Speaking | Sofia, Bulgaria (On-site)

Location: Sofia, Bulgaria | Full Relocation Support Provided

About the Role

On behalf of a leading international telecommunications company, we are looking for German-speaking Customer Advisors to join our growing team in Sofia. With multiple intake dates between June and August 2026, we offer flexible start dates — ideal for candidates ready to start a new chapter abroad.

Your Responsibilities

• Handle customer inquiries in German within the telecommunications sector via phone, email, and chat
• Resolve issues and complaints efficiently with a solution-focused approach
• Accurately document all interactions in the CRM system
• Contribute actively to team targets and quality standards

Your Profile

• German native or C1/C2 level — mandatory
• English B2 minimum
• Strong communication skills and a customer-oriented mindset
• Interest in or experience within the telecommunications sector is a plus
• Open and ready to relocate to Sofia, Bulgaria

What We Offer

• Competitive salary and performance-based bonuses
• Full relocation package: flights, accommodation, and settling-in support
• Paid, structured onboarding and training program
• Private health insurance
• Multiple intake dates available: June, July, and August 2026
• International, multicultural work environment with real growth opportunities