Customer Support Representative - French Speaker | Lisbon, Portugal

We're helping an employer in Lisbon, Portugal find their next Customer Support Representative.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Fluent French, written and spoken
• Some prior customer-facing experience is a plus, though not essential
• Comfortable communicating in French at a professional level
• Solid working English alongside your French

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

We review applications on a rolling basis, so it's worth applying sooner rather than later.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.