About the job Start Your Career Abroad Were Hiring in Multiple Languages!
Join Our International Customer Heroes Team!
Position: Customer Service Representative
Languages: French | Spanish | | Romanian | Dutch | German | Slovenian | Azerbaijani | English is necessary for all those positions.
Location: Sofia, Bulgaria
Start Date: 10 November 2025
Your Mission:
Be the friendly voice that makes someones day brighter.
As a Customer Service Representative, youll support our clients with care, empathy, and professionalism turning every interaction into a positive experience.
Whether its by chat, phone, or email, youll be the problem-solver, the listener, and the reason they smile at the end of the call.
This opportunity is also ideal for couples who are looking to start an international career together and share a new professional adventure.
What Youll Do:
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Provide exceptional customer support in your native language and English.
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Identify customer needs and deliver the best possible solutions.
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Handle inquiries, complaints, and requests with patience and professionalism.
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Collaborate with internal teams for seamless resolutions.
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Maintain accurate records and contribute to a positive team spirit.
What You Bring:
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Fluency in one of the listed languages and good English (B2 level or higher).
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A genuine passion for helping people and delivering great service.
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Strong communication and active listening skills.
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Flexibility to work in rotative shifts (MondaySunday, 24/7) with two rotating days off.
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Experience in customer service is a plus but your attitude and motivation matter most.
What We Offer:
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A multicultural, dynamic team in a beautiful European location.
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Continuous training and development to help you grow.
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Career opportunities within an international company.
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A supportive and respectful work environment.
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Stability, flexibility, and recognition for your performance.
Your Next Adventure Starts Here
If youre ready to join a team where your communication skills and positive attitude truly make a difference,
please send us a short paragraph introducing yourself to zineb.juedi@cbtalents.org and start your new journey in customer service.