German-Speaking Onboarding Account Manager – Barcelona

German-Speaking Onboarding Account Manager – Barcelona, Spain

Location: Barcelona, Spain
Start Date: 09 March 2026
Work Model: Office-based
Employment Type: Full-time

Role Overview

We are looking for a German-Speaking Onboarding Account Manager to support new business clients during their initial setup and integration phase.

In this role, you will guide clients through the onboarding journey, ensuring a smooth activation process, strong product adoption, and a positive first experience. You will play a key role in building long-term client relationships from day one.

Key Responsibilities

• Manage the onboarding process for new German-speaking clients

• Guide customers through account setup and platform activation

• Provide training and product education to ensure successful adoption

• Identify early optimization opportunities during onboarding

• Coordinate with internal teams to ensure seamless implementation

• Monitor onboarding KPIs and ensure timely completion

• Build strong foundations for long-term customer success

Requirements

• Native or fluent German (C1–C2 level)

• Good command of English

• 1–2 years of experience in Account Management, Onboarding, Customer Success, or Sales

• Strong communication and relationship-building skills

• Organized, detail-oriented, and solution-driven

• Ability to manage multiple accounts simultaneously

• Eligible to work in Spain

Whats Offered

• Full-time contract

• Competitive salary package + performance bonus

• Structured onboarding and training program

• International and dynamic work environment

• Career growth opportunities

• Modern office in Barcelona

Apply Now

If you enjoy working with clients and driving successful onboarding experiences, apply today.

Send your CV and a short professional introduction to zineb.juedi@cbtalents.org to be considered.