CS (advanced) - Dutch Speaker | Porto, Portugal

There's an opening for a CS (advanced) in Porto, Portugal - ideal for Dutch speakers looking for their next move.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Fluent Dutch, written and spoken
• Comfortable communicating in Dutch at a professional level
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.