Customer Service - Italian Speaker | Porto, Portugal

Fluent in Italian? A team in Porto is looking for their next Customer Service.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Contribute to a supportive, collaborative team environment
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Able to stay organized when handling multiple cases at once
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Sound like you? Send your application through and we'll take it from there.