Customer Support Representative - Hebrew Speaker | Lisbon, Portugal

We're recruiting a Customer Support Representative for a growing team in Lisbon, Portugal.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Clear, professional communication style, written and verbal
• Fluent Hebrew, written and spoken

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

We review applications on a rolling basis, so it's worth applying sooner rather than later.