Icelandic-Speaking Customer Service Advisor - Tech (Sofia)

A Tech client in Sofia, Bulgaria is looking for a Icelandic-speaking Customer Service Advisor to join their growing team.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Compensation: 1945.

Start date: 25/Sep/26.

Relocation support is available for candidates moving from abroad.

Welcome bonus paid after 3rd/6th month, EU-eligible only.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in Icelandic and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.