Customer Service - French Speaker | Braga, Portugal

An international employer based in Braga, Portugal is hiring a Customer Service to join their French-speaking team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Contribute to a supportive, collaborative team environment
• Follow up on open cases rather than letting them sit

What we're looking for:

• Fluent French, written and spoken
• Comfortable communicating in French at a professional level
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Sound like you? Send your application through and we'll take it from there.