Customer Service Representative - Danish Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Our Danish customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 2 November 2026.

You will be the first person customers reach when something needs sorting out. Most of your day is spent listening, understanding the issue and explaining the next step.

Your Responsibilities:

• Suggest improvements that reduce repeat contacts
• Resolve everyday issues without unnecessary transfers
• Stay calm and courteous with frustrated customers
• Explain step-by-step solutions in clear, simple language

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Basic computer skills and confidence with web-based tools
• Willingness to work the shift pattern set for the team
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.