Customer Care Agent - Norwegian Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Norwegian speakers to join its customer operation. Start date: 2 November 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Use internal knowledge articles to check answers before you respond
• Explain step-by-step solutions in clear, simple language
• Keep customers informed about timescales and next steps
• Answer questions about products, orders and accounts

Requirements:

• Fluent Norwegian
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply today using the button on this page, and we will walk you through the rest of the process.