Customer Support Specialist - Dutch Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Dutch service line, and we are looking for people who can keep up its standards. Start date: 19 October 2026.

You will work across phone, email and chat, so flexibility is part of the job. You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation.

Your Responsibilities:

• Resolve everyday issues without unnecessary transfers
• Explain step-by-step solutions in clear, simple language
• Meet the quality and response standards the team sets
• Confirm each resolution with the customer before closing a case

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Clear, professional written and spoken communication
• Comfortable learning new internal systems quickly
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Ready to take the next step? Apply below and a member of our team will be in touch.