Customer Support Agent - Finnish Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Finnish service line, and we are looking for people who can keep up its standards. Start date: 19 October 2026.

Every case you close moves a customer closer to a clear answer. You will work across phone, email and chat, so flexibility is part of the job.

Your Responsibilities:

• Pass recurring issues to your team leader so they can be fixed at source
• Suggest improvements that reduce repeat contacts
• Track your own quality scores and act on the feedback
• Recognise when a case needs escalating and hand it over with complete notes

Requirements:

• Fluent Finnish
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Comfortable learning new internal systems quickly
• Previous customer-facing experience is an advantage, though not required
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.