Bilingual Customer Support Agent - Greece (Relocation Included)

Location: Athens, Thessaloniki or Chania, Greece (On-site or Remote - Relocation Included)

Language Requirement: Fluent in one of the following languages:
Czech, Danish, Dutch, French, German, Hebrew, Italian, Polish, Portuguese, Slovak, or Spanish

• Advanced English

Contract Type: Full-time

Why Greece? Why This Role?

Ready for a new chapter in your life and career? Join a global leader in the telecommunications industry and embrace the unique blend of ancient history and vibrant modern life that Greece offers.

Imagine finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a warm climate, and a lower cost of living, Greece offers a lifestyle that balances personal wellbeing with professional growth.

This is your chance to work with international teams on impactful customer service projects, while living in one of the most beautiful countries in Europe.

Your Mission

As a Customer Service Representative, you will be the first point of contact for users, handling a range of queries and providing exceptional support in your native language. Your role is essential in ensuring customer satisfaction and maintaining the companys reputation for excellence.

Key Responsibilities

• Deliver professional and empathetic customer support via phone, chat, or email

• Resolve inquiries related to products, orders, accounts or technical issues

• Provide accurate and timely information while maintaining high service standards

• Adapt to new tools and systems quickly to support a variety of projects

• Collaborate with team leaders and quality teams to improve performance

• Contribute to a positive team environment and uphold the values of cultural diversity

What We Are Looking For

• Fluent in one of the required languages + English

• Strong communication and interpersonal skills

• Willingness to relocate to Greece (with full support provided)

• Customer-focused attitude with problem-solving skills

• EU citizenship or valid EU work permit

• For some projects: higher technical skills or B2B cloud experience

• For specific roles: Minimum age of 21 years

What Is Offered

• Relocation package including flight ticket, 2-week hotel accommodation, and airport pickup

• Assistance from a real estate agency to find long-term housing

• Full-time contract with competitive compensation

• Private health insurance

• Ongoing training and development

• Opportunities to grow within the company

• A vibrant, international work environment

• Remote work option available for specific roles

Note: Details about the client, project, and compensation are confidential and will be shared during the recruitment process.