Customer Service Representative | Czech, German, Slovenian, Slovak or Hungarian

About the Role:

We are looking for an enthusiastic German, Czech, Slovenian, Slovak, or Hungarian-speaking Customer Service Representative to join our team in Sofia, Bulgaria. In this role, you will assist customers with inquiries, provide exceptional support, and ensure a seamless customer experience.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat in German, Czech, Slovenian, Slovak, or Hungarian.
• Assist with product/service information, order processing, and issue resolution.

• Maintain a professional and friendly approach to customer interactions.

• Collaborate with internal teams to resolve customer concerns efficiently.

• Keep accurate records of customer interactions and follow up when necessary.

Requirements:

• Fluency in German, Czech, Slovenian, Slovak, or Hungarian (spoken and written).

• Good command of English for internal communication.

• Previous experience in customer service, call center, or related roles is a plus.

• Strong communication and problem-solving skills.

• Ability to work effectively in a fast-paced, team-oriented environment.

• Computer literacy and familiarity with CRM systems.

What We Offer:

• Competitive salary with performance-based incentives.

• Relocation assistance for candidates moving to Bulgaria.

• Paid training to support your professional growth.

• Multicultural work environment with career development opportunities.

How to Apply:

If you're looking for an exciting opportunity to work in an international company, apply directly or send CV to anthony.igbinoghodua@cbtalents.org