Customer Support Advisor (C1 English) – Lisbon, Portugal

Customer Support Advisor (C1 English) – Lisbon, Portugal 

We are hiring a Customer Support Advisor for a technology-focused customer support role in Lisbon.

If you have technical support experience, are tech-savvy, and have an interest in AI and emerging technologies, we would be interested in hearing from you.

Job Responsibilities

• Provide customer support via phone, email, and chat
• Troubleshoot account access and technical issues
• Support customers with billing and invoicing queries
• Guide and support customers in using products and services
• Provide timely and professional responses
• Resolve customer issues efficiently while maintaining high service quality

Requirements

• Previous experience in Technical Support, IT Support, or Customer Support
• Strong troubleshooting and problem-solving skills
• Good understanding of technology and digital products
• Interest in AI and new technologies
• C1 level of English or higher
• Strong verbal and written communication skills
• Customer-focused and professional approach
• Comfortable working in a fast-paced environment

Location: Lisbon, Portugal

Salary: €1,250 gross/month

Important: We can consider only candidates currently based in Lisbon who have a valid Portuguese residence permit/right to work.

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