Player Support – German (Sofia)

Sofia, Bulgaria – On-site

Sie sprechen fließend Deutsch und lieben Videospiele? Dann suchen wir genau Sie!

The role
Player Support Specialist for some of the world's most popular online games. You'll help players by email in German and English with technical, account, billing and gameplay questions, and help keep the gaming community positive.

What you get

• €1,500 gross welcome bonus (€750 after 3 months + €750 after 6 months)
• Additional health insurance
• 50+ benefits and services to choose from
• Referral bonuses for recommending friends
• Modern office with a gym with a 360° panoramic view, plus chill and gaming zones
• A friendly German-speaking community
• Great career development opportunities

Schedule
Rotating 24/7 shifts, Monday to Sunday

Requirements

• Fluent German and good English
• Gaming experience: you play games and understand player culture
• Basic MS Outlook, Excel and internet skills
• Empathy and a player-first mindset
• Already living in Bulgaria

Interested? Apply now, and I'll contact you with all the details!