Customer Support Advisor (English C1) – Lisbon, Portugal

Customer Support Advisor (English C1) – Lisbon, Portugal

Location: Lisbon, Portugal (On-site)
Salary: €1,250 gross/month

Job Overview

We are looking for a Customer Support Advisor with C1-level English proficiency to join an international team in Lisbon. This is an excellent opportunity for candidates who are passionate about delivering outstanding customer service in a fast-paced environment.

Key Responsibilities

• Provide customer support via phone, email, and chat.
• Handle customer inquiries related to products and accounts.
• Resolve customer issues efficiently while ensuring a high level of customer satisfaction.
• Accurately document customer interactions in internal systems.
• Collaborate with team members to deliver an exceptional customer experience.

Requirements

• English proficiency at C1 level or higher.
• Previous customer service or contact center experience is an advantage.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, customer-focused environment.
• EU citizenship or a valid Portuguese work permit is required.

Benefits

• €1,250 gross monthly salary.
• Paid training.
• Health insurance.
• Career development opportunities.
• International and multicultural work environment.

If you meet the requirements and are interested in this opportunity, we encourage you to apply.