French Customer services

Position: French-speaking Customer Service Representative
Location: Lisbon or Porto, Portugal
️ Start Date: Flexible
Work Model: On-site or Hybrid (depending on project needs)

About the Role

Are you passionate about helping others and delivering exceptional service experiences?
Join a multinational company recognized for its vibrant work culture and dedication to employee growth. Youll become part of a friendly, multilingual team supporting one of the worlds leading brands where your communication skills and positive attitude will make a real difference every day.

What Youll Do

• Communicate with French-speaking customers via phone, email, and chat.

• Handle inquiries, solve problems, and ensure customer satisfaction with professionalism and empathy.

• Guide users through processes, troubleshoot issues, and provide accurate information.

• Collaborate with internal departments to enhance the overall customer experience.

• Maintain a high level of service quality and achieve individual performance goals.

What Were Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.

• Strong communication and problem-solving skills.

• A customer-first mindset with attention to detail.

• Adaptability to a multicultural and fast-paced environment.

• Previous experience in customer service or hospitality is a plus but not mandatory!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth continuous development and promotion opportunities within the company.
Dynamic Work Environment multicultural teams, social events, and modern offices in Lisbon & Porto.