Customer Expert – Dutch (Athens / Thessaloniki)

Title: Customer Expert – Dutch (Athens / Thessaloniki)
Location: Athens, Greece

Spreek je Nederlands? Bouw je carrière op in het zonnige Griekenland!

Based in Athens or Thessaloniki, Greece, with remote options for selected teams.

Become the go-to expert for Dutch-speaking customers of well-known brands in e-commerce, electronics and premium home appliances, and live where others go on holiday.

Why you'll love it

• Remote work available in selected teams
• Monthly productivity bonus up to €250
• Training completion bonus up to €450 (selected teams)
• Loyalty bonus up to €450 after 12 months (selected teams)
• Transport bonus up to €100 per month for office days
• Clear career path: mentor, trainer, quality or Tier 2 support
• Team activities in a supportive, international environment

What you'll do

• Help customers by phone, chat and email with orders, deliveries and invoices
• Troubleshoot products, devices, appliances and digital services
• Handle refunds, claims and repairs from start to finish
• Turn difficult situations into happy customers

What you need

• Dutch native or C1
• English B2 (C1 for some teams)
• Good PC skills and typing speed of 25+ words per minute
• No experience required for most positions
• Living in Greece, with EU work authorisation

Apply today and start your new chapter in Greece. No cover letter needed!