Customer Support Agent German speaker

Exciting Job Opportunity: German Customer Support Agent
Location: Sofia, Bulgaria (Onsite or Remote within Bulgaria)
Start Date: April and May

SIGNING BONUS OF BGN 2000

Are you fluent in German? Want to work in a country with low income taxes and save more of your earnings? Join us as a Customer Support Agent for experience life in Sofia vibrant city with an affordable cost of living and a dynamic lifestyle.

Why Bulgaria?

Bulgaria offers one of the lowest income tax rates in Europe (10%), allowing you to save more. Coupled with the affordable living costs, you can enjoy a comfortable lifestyle while building your career.

Your Role:

• Provide top-notch support to German-speaking customers via phone, email, and chat.
• Address inquiries, resolve issues, and ensure customer satisfaction.
• Collaborate with internal teams to improve service quality.
• Stay informed about products, policies, and procedures.

Work Schedule:

Rotating shifts:

• Monday to Saturday:
  • 10:00 AM - 7:00 PM
  • 1:00 PM - 10:00 PM

Requirements:

• Fluent German (written and spoken).
• English proficiency (B2 or higher).
• Strong communication skills and a problem-solving mindset.
• Customer support experience is a plus.

What's in it for You?

• Competitive Salary: 3000- 3800 BGN/month.
• Monthly transportation/internet allowance (50 BGN).
• Bonuses for night shifts and important life events (e.g., marriage or child adoption).
• Comprehensive health and dental plans.
• Life insurance and Multisport card (co-financed).
• Discounts on a variety of products and services.

Relocation Support:

For candidates already residing in Europe or holding an EU passport or Bulgarian residence card.

Apply now!