Remote French Customer services - Remote from Portugal

Position: French-speaking Customer Service Representative
Location: Remote from Portugal
️ Start Date: Flexible
Work Model: Fully Remote

About the Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?
Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, youll support one of the worlds most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What Youll Do

• Engage with French-speaking customers via phone, email, and chat.

• Resolve customer inquiries with professionalism and empathy.

• Provide accurate information, guidance, and troubleshooting assistance.

• Collaborate with other departments to enhance the customer experience.

• Maintain high-quality standards and meet performance goals.

What Were Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.

• Excellent communication and problem-solving abilities.

• A customer-oriented mindset and strong attention to detail.

• Comfort with remote collaboration and digital tools.

• Previous experience in customer service or hospitality is a plus but not required!

Whats in It for You

Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
️ Meal Allowance enjoy daily meal support.
️ Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture inclusive teams, virtual events, and a strong sense of community.