German Customer services / Remote

️ Work From Home Customer Service Representative (German Speakers)
Location: Remote (within Turkey)
Languages Required: German (C1/C2) + Basic English

We are hiring German-speaking Customer Service Representatives to support customers of a leading European technology retailer!

What Youll Do

• Assist customers via inbound calls (emails may be added later).

• Handle requests about store locations, product availability, returns, complaints, and reservations.

• Ensure customer satisfaction with professional and solution-oriented support.

• Work in a stable, long-term project with a strong team culture.

Why Youll Love This Role

• 100% Remote work from anywhere in Turkey

• Net Salary: 30,000 TL

• Quality Bonus: up to 20% of salary (valid until end of 2025)

• Meal Card: 4,500 TL (Pluxee)

• 🩺 Private Health Insurance (Mapfre)

• Career growth & training opportunities

• Public holiday shifts paid x2 by law

Schedule

• Weekdays 09:0023:00 (rotating shifts)

• Sunday + 1 additional day off per week

• Split shift occasionally (with extra weekend day off)

Training

• 2 weeks online, weekdays only (attendance mandatory)

Requirements

• German at C1/C2 level mandatory

• Living in Turkey & able to work from home

• Basic computer skills + smartphone for VPN login

Apply now and build your career with a top international technology brand where stability, growth, and international experience await!