Remote Norwegian speaking Customer Service Representative in Athens, Greece!

Dive into the world of photography and imaging. Work for a leader in professional and consumer imaging equipment and information systems, providing customer support for printers, photocopiers, digital cameras & other imaging products to Norwegian speaking customers.

A complete training on the company's products is provided, as well as guidance on providing troubleshooting and technical solutions.

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Answer customers inquiries and troubleshoot or escalate technical issues that they face
• Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
• Enjoy your time in Greece!

What you will bring:

• Native written and verbal skills in Norwegian
• Good communication skills in English
• Tech savviness
• Solution driven out of the box thinking
• Communicative and empathetic
• A positive attitude

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the accommodation searching (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Work and training from home
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Do not miss the opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.