French Customer Advisor (3000 Bonus)

Are you a French speaker looking to kickstart or grow your career in beautiful Lisbon? Do you enjoy helping others and navigating digital platforms? Join our fast-growing, international team as a Customer Advisor and be part of a supportive, vibrant workplace!

Whether you're bringing prior experience or taking your first step into customer service, we provide paid training to ensure you're fully prepared to succeed.

What You’ll Be Doing

🔹 Customer Support & Troubleshooting

• Assist French-speaking customers via phone, email, and chat
• Handle inquiries, technical questions, and service issues with a friendly and efficient approach
• Ensure customer satisfaction with accurate, personalized support
• Log customer interactions and feedback clearly in our system

🔹 Product Knowledge & Guidance

• Learn the ins and outs of our digital solutions
• Help customers get the most from our platform
• Stay updated on product changes, features, and company policies

🔹 Collaboration & Growth

• Work closely with your team to improve service delivery
• Meet KPIs related to resolution time, satisfaction, and quality
• Participate in continuous learning and career development programs

What We Offer

✨ €3,000 Signing Bonus – A warm welcome to start your journey!
🌍 Relocation Package – Flight to Lisbon + accommodation support if you're relocating
💰 Attractive Salary Package including performance and complexity bonuses
📈 Career Growth Opportunities – We promote from within and support your development
🛡 Health & Life Insurance – Full coverage for your peace of mind
🎓 Paid Training – No experience? No problem – we’ll train you from day one!
🌟 International & Inclusive Culture – Join a diverse team from all over the world
🏢 Modern Workplace in Lisbon – Work from one of Europe’s most exciting and affordable cities

What We’re Looking For

✅ Fluent in French (C1/C2 – written & spoken)
✅ Basic English (B1/B2) for internal communication
✅ Strong customer-focused mindset and excellent communication skills
✅ Ability to work in rotating shifts (5 days/week, 8 hours/day)
✅ Previous customer service experience is a plus – but not a must
✅ Friendly, enthusiastic, and ready to learn!

Why Lisbon?

☀️ Over 300 days of sunshine a year
🌊 Close to the beach – perfect for a work-life balance
🍷 Amazing cuisine, music, and culture
💸 Lower cost of living than many other European capitals
🌍 A growing international hub with endless career potential

Ready to take the leap? Apply now and let your next adventure begin in Lisbon! 🇵🇹✈️