Czech Speaking Customer Advisor

Are you looking for an exciting opportunity to work in a dynamic international environment? Do you speak fluent Czech and have excellent communication skills? If so, we have the perfect role for you! We are seeking a Czech-Speaking Customer Advisor to join our vibrant team in Sofia, Bulgaria. Whether you have prior experience or are looking for a fresh start in the customer service field, we welcome you to apply!

What Youll Do:

• Provide exceptional customer support via phone, email, and chat in Czech.
• Assist customers with inquiries, troubleshooting, and problem resolution in a professional and friendly manner.
• Guide customers through company services, policies, and processes to ensure a seamless experience.
• Accurately document customer interactions and feedback to improve services.
• Work closely with team members and managers to achieve performance goals and maintain high-quality service.

What We Offer:

• Competitive Salary Earn an attractive salary package with additional performance-based incentives.
• Permanent Contract Secure a stable and long-term career with us.
• Paid, In-Depth Training Receive extensive training to ensure youre fully equipped for the role.
• Relocation Package If youre moving from abroad or another city, weve got you covered with flight tickets and accommodation to help you settle in.
• Health and Life Insurance Enjoy comprehensive coverage for your health and well-being.
• Career Growth Opportunities Grow your career with internal promotions and personal development programs.
• Vibrant Work Environment Work in a modern office with supportive colleagues and engaging activities.
• Additional Perks Meal vouchers, transportation allowance, team events, and much more!

What Were Looking For:

• Fluency in Czech (both spoken and written) is a must.
• Good command of English for internal communication.
• Excellent interpersonal and problem-solving skills.
• Ability to work in a fast-paced, customer-oriented environment.
• Previous experience in customer service is an advantage but not required we provide full training!
• Willingness to work on-site in Sofia, Bulgaria.

Why Sofia?

Sofia is a lively and affordable city with a mix of modern and historical attractions. From vibrant nightlife and cultural events to beautiful parks and delicious cuisine, Sofia offers a great quality of life. Plus, with its growing international community, youll feel right at home!