Cantonese Speaking Junior Customer Support Executive

Job Title: Customer Support Executive (Entry Level) – Cantonese Speaker

We are currently looking for motivated and enthusiastic individuals to join our team as Customer Support Executives. This is an excellent opportunity for fresh graduates or candidates starting their careers in customer service. If you are a strong Cantonese speaker and enjoy helping customers, we would love to hear from you.

Key Responsibilities:

• Provide professional and friendly customer support via phone, email, or chat
• Handle customer inquiries, complaints, and requests efficiently
• Resolve issues promptly while maintaining high customer satisfaction
• Accurately record customer interactions in the system
• Follow company procedures and service standards
• Work closely with team members and other departments when needed

Requirements:

• Candidate must have C1 Cantonese level (spoken and written preferred)
• Fresh graduates are welcomed to apply
• Good communication and interpersonal skills
• Basic computer literacy
• Positive attitude and willingness to learn
• Able to work in a fast-paced environment
• Must be locally based (no relocation support provided)

Working Schedule:

• Rotational Shift 24/7
• 5 working days, 2 days off

Additional Information:

• Immediate availability / ASAP starters preferred
• Training will be provided
• Great opportunity to gain experience and grow within the company