Job Openings Norwegian-Speaking Junior Renewals Specialist

About the job Norwegian-Speaking Junior Renewals Specialist

Renewals Specialist (Norwegian-Speaking) – 

📍 Location: Málaga, Spain
🏢 Work Model: Hybrid
📅 Start Date: ASAP
🕒 Working Hours:

  • Monday to Thursday: 09:00 – 17:30

  • Friday: 09:00 – 16:30

  • Total: 39 hours per week

About the Role

We are looking for a Norwegian-speaking Renewals Specialist to join a dynamic Cloud Solutions team in Málaga. In this role, you will be responsible for managing customer renewals, maintaining long-term client relationships, and supporting revenue retention within a cloud-based solutions environment.

You will act as a key point of contact for customers approaching contract renewal, ensuring a smooth, proactive, and value-driven renewal experience.

Key Responsibilities

  • Manage and drive the renewal lifecycle for assigned customers.

  • Proactively engage customers ahead of contract expiration to secure timely renewals.

  • Explain product value, contract terms, and pricing clearly and professionally.

  • Identify risks, address objections, and collaborate with internal teams to retain customers.

  • Update and maintain accurate customer and contract data in CRM systems.

  • Meet or exceed renewal targets and KPIs.

  • Collaborate with Sales, Account Management, and Customer Success teams.

  • Ensure a high-quality customer experience aligned with company standards.

Requirements

  • Fluent Norwegian (C2/native level).

  • English B2 level or higher.

  • Previous experience in renewals, account management, customer success, or sales support is preferred.

  • Strong communication, negotiation, and relationship-building skills.

  • Customer-focused mindset with attention to detail.

  • Ability to work independently and manage multiple accounts.

  • Comfortable working in a fast-paced, target-driven environment.

What We Offer

  • Competitive salary package (details discussed during the interview process).

  • Hybrid working model in Málaga.

  • Structured onboarding and paid training.

  • Career development opportunities within cloud and SaaS environments.

  • International, multicultural work environment.


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